The laundry machine broke down during wash cycle n had to pay again to move to another one. Dryer charged be twice when I changed from high heat to medium heat. When I explained the issue, the manager offered $14 refund which is $4 more than I spent on the laundry machine. Up I left more tips so I didn’t make any money on this but the gesture was appreciated. However the booking.com customer service agent, Herman, made it very difficult to get refund. He told me that he sent email n have to wait for the written response from the manager about the refund but the manager n the front desk team never received Herman’s email. The front desk team n the manager said they will co time to contact the booking.com. I have not heard from booking.com about the refund yet. The property manager offered the refund but the booking,com is making it difficult n difficult to get in touch.
Huh
Mei 2025
Really comfortable beds, nice staff, perfect if you’re on your way to either LA or Las Vegas. We ended up staying three nights instead of two, and did a visit to Joshua Tree National Park as well (1,5h drive) and some shopping at the outletcenter right across the street from the hotel. Lots of choices in (good!) fastfood restaurants really close by.
Godelieve
Jun 2024
The suite was a welcome respite from a day traveling. It felt welcoming and we were able to relax and rest for the evening. We found the breakfast to be wonderful and helped us get going without needing to find another place. We would definitely recommend this place to anyone passing through Barstow.
Mike
Mei 2025
Stone away from the Barstow outlet and walking distance to a lot of eateries. The hotel has laundry facilities and very clean.
Miriam
Januari 2025
This is a new hotel. It's very spacious and modern. The staff was very welcoming. The front desk staff was especially friendly. The room was very clean and kept up very well.
Al
September 2024
New, well designed and attractive, excellent staff. Loved having a full mini kitchen which we used to cook dinner and breakfast. Loved the sweet front desk staff.
Victoria
Julai 2024
Everything was fantastic from the location to the friendliness to the cleanliness to the delicious breakfast. Little convenience store couldn’t have asked for a better stay with luxurious oversized rooms, full kitchen if I wasn’t traveling and had a destination for the next day, I would’ve stayed for a couple more days, felt like home
Stacy
Jun 2024
New and attractive hotel. Nice restaurant and bar with outdoor seating and a large fire pit for warmth. Staff was extremely accommodating and friendly. Our room was very attractive and comfortable. Would definitely stay here again.
Heidi
Disember 2024
The TownePlace Suites is fantastic. Perfect spot to stop at night 1/2 way between Los Angeles and Vegas. The rooms are so comfortable. It’s like a small apartment with a kitchen, comfortable bathroom , big closet, couch and comfy bed. Wake up and go downstairs for the free breakfast. Stay here it’s very very comfy.
Patricia
April 2024
Loved how clean and new. All the amenities were provided with the studio king room. Free parking. This exceeded my expectations. Would absolutely stay again.
Annemarie
Mei 2024
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